Privacy Policy

Last updated April 2026

Valley Entertainment is operated by Matt Hansford and Scott Dalton and is based on the Gold Coast, Queensland, Australia. We take your privacy seriously and are committed to handling your personal information responsibly and in accordance with the Australian Privacy Act 1988.

What information we collect

When you use our enquiry form or contact us directly, we may collect your name, email address, phone number, event details, and any other information you choose to share with us. We only collect information that's necessary to respond to your enquiry and deliver our services.

How we use your information

We use your information to respond to booking enquiries, communicate with you about your event, and manage our bookings. We do not use your information for unsolicited marketing without your consent.

How we store your information

Your information is stored securely using Squarespace and Google Workspace. We take reasonable steps to protect your data from misuse, loss, or unauthorised access. We retain your information for 12 months after your event or enquiry, after which it is deleted.

Third party tools

Our website may use third party tools including Google Analytics, Mailchimp, and Instagram. These services may collect anonymised data in accordance with their own privacy policies. We do not sell your personal information to any third party.

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

Your rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To make a request, contact us.

Contact

If you have any questions about this privacy policy or how we handle your data, get in touch at info@valleyentertainment.com.au